Ticket Sales Associate – Seattle Storm (Seattle, WA)

January 25, 2012

Overall Objectives

Generate revenue and assist with achieving overall ticket sales and attendance goals of the Seattle Storm by selling full season tickets, multiple-game packages, and group nights.

Essential Duties and Responsibilities

  • Generate new business revenue selling new full season tickets, multiple-game packages, and groups.
  • Participate in phone call campaigns that require phone and cold calling skills.
  • Meet weekly productivity requirements for out-bound call volume and outside appointments.
  • Build and maintain relationships which result in trial, purchase and repeat business.
  • Deliver excellent customer service.
  • Participate in game night sales and service opportunities including hosting customers and prospects, making in-seat visits, and staffing the Fan Information Booth.
  • Attend team and community events for the purpose of making new connections and maximizing sales opportunities.
  • Participate in ongoing sales and service training and other professional development opportunities.
  • Influence and motivate peers to meet personal and team objectives.

Qualifications and Requirements

  • Must be able to start on February 2, 2012 and stay through September 21, 2012.
  • Must be present for comprehensive training February 2-3.
  • Strong communication and interpersonal skills – especially over the phone and via e-mail
  • Strong computer skills – understanding of CRM or database management is preferred
  • Possess creative, strategic, and quantitative skills sets.
  • Able to work evenings and weekends.
  • Show initiative and be a self-starter
  • Meet and exceed weekly and monthly ticket sales goals

This is part-time, seasonal, position reporting to Senior Account Executive. (Start date: 2/2/12, End date: 9/21/12)

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