Summer 2012 Course Credit Internship Program – Atlanta Hawks and Philips Arena (Atlanta, GA)

Is the professional sports industry in your future career path? Here's your chance to experience it first hand while interning at a dynamic organization. The Atlanta Hawks (NBA) and world-class entertainment venue, Philips Arena are looking for passionate team players to participate in our Summer 2012 course credit internship program. This program is designed to give top students real-life experience in the sports and entertainment industry in addition to providing educational and networking opportunities. Educational components include interactive workshops, executive speaker series and job shadow opportunities.

PROGRAM GUIDELINES

  • Course Credit Internships are open to college students only (junior, senior or graduate level)
  • Interns must receive academic credit toward graduation – no exceptions (students are responsible for providing documentation confirming academic credit for the internship)
  • No financial compensation is available
  • Interns are responsible for travel and housing arrangements
  • Ability to work flexible hours to include nights, weekends and holidays is required
  • Minimum of 12 weeks participation is required
  • Full-time and part-time opportunities are available (minimum of 20 hours per week required for part-time)
  • Interns must have a cumulative GPA of at least 2.7

INTERNSHIP DEPARTMENT OVERVIEWS

CATEGORY: SALES AND MARKETING
DEPARTMENT: GROUP SALES AND SERVICE INTERN
STATUS: FULL-TIME

Responsibilities and Duties

  • Execute the fulfillment of our Atlanta Hawks 3.0 Student Club
  • Assist with back-end execution of PA Insider - our corporate ticket program that serves over 1000 companies
  • Participate in the planning and execution of various game day events
  • Assist Account Executives at sales events with prospecting for new business and overall sales
  • Develop and promote a group theme night for the 2011-2012 season under the direction of the Manager of Group Sales
  • Research trends around the NBA and other professional sports leagues
  • Assist with the management and growth of the group sales database
  • Assist sales staff with clerical duties and direct mail
  • Assist in the execution of company wide corporate ticket sales program

Qualifications

  • Marketing, Sports Administration, Communications or related business majors preferred
  • Strong communication and organizational skills
  • Ability to work independently and in a team environment, meet deadlines, and pay close attention to detail
  • Event planning and execution experience/interest helpful
  • Proficiency in Microsoft Excel, Word and Power Point required

CATEGORY: SALES AND MARKETING
DEPARTMENT: PREMIUM SEATING INTERN
STATUS: FULL-TIME

Responsibilities and Duties

  • Become an integral part of the Premium Seating department with the servicing of Philips Arena’s most premier accounts - our private suites, club seats and event-rental suites
  • Assist as needed on event nights at Philips Arena games and concerts
  • Assist in the coordination of special events for Premium Seating clients such as our golf tournament and open skate party
  • Assist Account Executives by creating hard marketing pieces and e-communication pieces for communication with prospects and current Premium Seating clients
  • Contribute to our annual renewal campaign of Club Seats and Suites
  • Conduct research on industry trends with other venues nationwide
  • Complete data entry and process information

Qualifications:

  • Strong organizational skills, professionalism and attention to detail
  • Creativity, ability to follow directions and work independently
  • Proficient in MS Office; able to learn new programs quickly and efficiently

CATEGORY: SALES AND MARKETING
DEPARTMENT: MARKETING AND PROMOTIONS INTERN
STATUS: FULL-TIME

Responsibilities and Duties

  • Work with Marketing staff to research, coordinate, execute and evaluate all Hawks Street Team and Basketball Development events
  • Assist with the creation of the Hawks Street Team schedule through extensive event research, including fairs, festivals, parades, concerts, sporting events, and radio partner events
  • Serve as point person at various Street Team events and continuously communicate to Street Team members and event contacts
  • Support marketing and promotion efforts for Street Team and Basketball Development through various internal and external avenues, including website, print and e-newsletter design
  • Following each event, create photo and video recaps using the footage captured at the events
  • Assist with administrative duties for Fan Development and Basketball Development, including database management, customer service efforts, and departmental organization and filing tasks

Qualifications

  • Ability to multi-task
  • Outstanding personality and able to work with a wide variety of individuals
  • Strong verbal and written communication skills
  • Excellent organizational skills
  • Proficient in MS Access, Word, Excel and PowerPoint
  • General knowledge of the sport of basketball preferred
  • Must be able to work a flexible schedule to include nights, weekends and holidays

CATEGORY: SALES AND MARKETING
DEPARTMENT: CUSTOMER SERVICE INTERN
STATUS: FULL-TIME OR PART-TIME

Responsibilities and Duties

  • Participate in events as a Manager-On-Duty, assisting with the overall management of the Customer Service event staff
  • Assist in management and administration of company-wide event staff recognition and appreciation programs
  • Process and manage payroll entry and tracking
  • Create and oversee the distribution of event staff video scrolls and newsletters
  • Perform collection, data entry, distribution, and tracking of guest survey and employee end-of-season survey information
  • Perform Lost and Found tracking and project support
  • Prepare event operations preparation materials prior to each event, including briefing sheets
  • Provide administrative duties in support of daily tasks, customer service projects and as needed

Qualifications

  • Strong verbal and written communication and customer service skills
  • Proficient in Microsoft Office applications
  • Must be able to work a flexible schedule to include nights, weekends and holidays

CATEGORY: SALES AND MARKETING
DEPARTMENT: EVENT MARKETING & YOUTH PROGRAMS INTERN
STATUS: FULL-TIME

Responsibilities and Duties

  • Work with the Manager to coordinate and execute basketball clinics, camps and programs at Philips Arena and in the community
  • Provide content and capture media for use on hawks.com, nba.com, Hawks 360 and other media channels
  • Assist with Fan Development/Basketball Development promotions and team events
  • Support in administrative duties with Basketball Development including research, customer service efforts, departmental organization and fan interaction

Qualifications

  • Ability to multi-task
  • Outstanding personality and able to work with a wide variety of individuals
  • Strong verbal and written communication skills
  • Excellent organizational skills
  • Proficient in MS Access, Word, Excel and PowerPoint
  • General knowledge of the sport of basketball preferred
  • Must be able to work a flexible schedule to include nights, weekends and holidays

CATEGORY: SALES AND MARKETING
DEPARTMENT: ARENA MARKETING AND BUSINESS DEVELOPMENT INTERN
STATUS: FULL-TIME

Responsibilities and Duties

  • Assist with show planning and promotional campaigns; participate in event execution and logistics support
  • Organize show files, publications and photo CDs
  • Maintain media contact list and update as necessary
  • Update Philips Arena marketing collateral and create rental packs
  • Assist with viral and grass roots marketing
  • Participate in department and staff meetings; assist in idea generation and marketing efforts

Qualifications

  • Ability to multi-task
  • Strong organizational and communication (verbal and written) skills
  • Self starter with an eagerness to learn
  • Must be detail oriented
  • Must be able to work a flexible schedule to include nights, weekends and holidays

CATEGORY: SALES AND MARKETING
DEPARTMENT: RETAIL INTERN
STATUS: FULL-TIME

Responsibilities and Duties

  • Assist store manager with daily responsibilities, preparations for game time and staff supervision during games
  • Provide superior customer service to fans and guests of Philips Arena and retail locations
  • Re-merchandise and set up sales floors of 6 retail locations
  • Generate daily sales reports, analyze sales data and report data to Accounting
  • Maintain inventories
  • Handle customer purchases and perform discounts during games
  • Process payroll for part-time employees

Qualifications

  • Strong leadership and communication skills
  • Ability to provide excellent customer service and respond quickly and professionally to event-related problems or guest concerns
  • Eagerness to learn
  • Must be detail oriented
  • Must be able to work a flexible schedule to include nights, weekends and holidays

CATEGORY: CORPORATE PARTNERSHIPS
DEPARTMENT: CORPORATE PARTNERSHIP SALES
STATUS: FULL-TIME OR PART-TIME

Responsibilities and Duties

  • Assist sponsorship sales team with sales presentations
  • Assist both Partnership Sales and Business Development with research needs
  • Assist with special events for current clients and prospects
  • Work with sales team and other members of department with special needs and projects
  • Work with service team and other departments to aid in the development and execution of partner (sponsor) programs

Qualifications

  • Ability to multi-task and adhere to deadlines
  • Intermediate to advanced Adobe Photoshop and Microsoft PowerPoint skills preferred
  • Great attention to detail in planning and follow-up
  • Strong communication and organizational skills
  • Ability to work independently or as a team on given projects
  • Ability to interact with different levels of management and members and partners of the organization
  • Must be able to work a flexible schedule to include nights, weekends and holidays

CATEGORY: COMMUNITY DEVELOPMENT
DEPARTMENT: COMMUNITY DEVELOPMENT INTERN
STATUS: PART-TIME

Responsibilities and Duties

  • Assist with community service events such as all-staff service projects
  • Under Supervision of the CD Coordinator, manage the charitable donations program, including entering requests into database and sending items to non-profit groups
  • Assist with program review and re-launch with efforts such as Read to Achieve and Poetry Slam
  • Conduct research to identify potential community partners and programs
  • Conduct research projects on NBA and other league best practices

Qualifications

  • Ability to multi-task
  • Outstanding personality and able to work with a wide variety of individuals
  • Strong verbal and written communication skills
  • Excellent organizational skills
  • Proficient in MS Access, Word, Excel and PowerPoint
  • General knowledge of the sport of basketball preferred
  • Must be able to work a flexible schedule to include nights, weekends and holidays

CATEGORY: HUMAN RESOURCES
DEPARTMENT: HUMAN RESOURCES INTERN
STATUS: PART-TIME

Responsibilities and Duties

  • Create and update new hire orientation materials
  • Update HR department Intranet information
  • Assist in posting employment opportunities on external career sites
  • Assist in pre-screening of resumes, interview scheduling and conducting reference checks
  • Maintain resume and employee files as needed
  • Prepare for and attend Job/Career Fairs as needed
  • Coordinate the scheduling and logistical arrangements for training programs and Internship Program activities
  • Other administrative duties and projects as assigned

Qualifications

  • Coursework emphasis in Human Resource Management preferred
  • Proficient in Microsoft Office products
  • Excellent organizational and communication skills
  • Must be detail oriented, accurate and reliable
  • Must be able to maintain confidentiality and interact with all levels within organization

CATEGORY: COMMUNICATIONS, PUBLIC/MEDIA RELATIONS
DEPARTMENT: CORPORATE COMMUNICATIONS INTERN
STATUS: FULL-TIME

Responsibilities and Duties

  • Archive and post daily news articles
  • Assist with Public Relations for events at Philips Arena
  • Assist with maintaining and posting new information on company Intranet
  • Make follow-up calls to media for event coverage
  • Administrative duties as assigned

Qualifications

  • Course study in Communications, Journalism or Sports Management preferred
  • Must be able to work a flexible schedule to include early mornings, nights, weekends and holidays
  • Effective verbal and written communication skills a must
  • Must be detail oriented, organized and handle multiple tasks simultaneously
  • Must be confident interacting with media professionals

CATEGORY: FINANCE AND ACCOUNTING
DEPARTMENT: FINANCE AND ACCOUNTING INTERN
STATUS: PART-TIME

Responsibilities and Duties

  • Create and maintain files for Premium Seating contracts and payments
  • Create and maintain AP / AR files for the Supervisor of Accounting and Financial Systems
  • Input sub ledger entries needed for accounts payable
  • Create and maintain journal entry files for Assistant Controller
  • Footing and cross-footing accountants’ schedules using 10-key
  • Prepare weekly data uploads required for the proper payment of expense reports and American Express through the Expensite website
  • Assist with external audits by pulling and filing auditor requests
  • Administrative duties as assigned

Qualifications

  • Coursework focus in Accounting required
  • Strong analytical and organizational skills
  • Professional, with strong communication skills
  • Proficient in Microsoft Excel and Word, and proficient 10-key skills
  • Must be able to maintain and appropriately handle confidential information

CATEGORY: FACILITY MANAGEMENT / EVENT OPERATIONS
DEPARTMENT: BUILDING AND EVENT OPERATIONS INTERN
STATUS: FULL-TIME

Responsibilities and Duties

  • Perform duties associated with the coordination, execution and operation of Philips Arena events
  • Source and order materials for both the arena & incoming productions
  • Track work orders in track-it system
  • Administer Aware Manager Event system and disseminate pertinent information to the department(s) for fulfillment
  • Communication with internal departments and external vendors as necessary
  • Perform administrative duties regarding the completion of various forms and reports
  • Other administrative & operational duties as assigned

Qualifications

  • Facility management knowledge preferred
  • Proficient in Microsoft Office products
  • Extremely organized with strong verbal and written communication skills
  • Must be reliable and have the ability to work a flexible schedule to include long hours, nights, weekends & holidays when required

CATEGORY: VIDEO PRODUCTION
DEPARTMENT: VIDEO PRODUCTION INTERN
STATUS: FULL-TIME OR PART-TIME

Responsibilities and Duties

  • Assist in producing live events at Philips Arena for the Atlanta Hawks and other shows at the Arena
  • Compile and log game tapes and highlight meltdown reels
  • Make dubs
  • Program and operate arena matrix boards
  • Assist Avid editors with clip digitizing and editing
  • Various camera utility tasks
  • Assist with field shoots including set-up, lighting and teleprompter operation
  • Assist with PA audio setups
  • Other production related duties as assigned

Qualifications

  • Interested in a career in television and live video production; coursework, previous experience and understanding of equipment helpful
  • Must exhibit an eagerness to learn
  • Must be an effective communicator
  • Creative, efficient and ability to follow directions
  • Must be able to work a flexible schedule to include nights, weekends and holidays

CATEGORY: GRAPHIC DESIGN
DEPARTMENT: CREATIVE SERVICES INTERN
STATUS: PART-TIME

Responsibilities/Duties

  • Assist with the creative development of the Hawks campaigns
  • Assist with the creative development of the teams printed collateral for 2011-2012 initiative
  • Adhere to the teams branding guidelines as communicated by the Company
  • Work with internal clients and vendors to design marketing pieces and troubleshoot any issues that may arise
  • Support department with special projects as needed
  • Help maintain archival media and sample libraries

Qualifications

  • Proficient in Adobe InDesign, Photoshop and Illustrator required
  • Strong design and organizational skills necessary
  • General knowledge of the sport of basketball preferred
  • Must exhibit strong verbal and written communication skills
  • Must possess an eagerness to learn and ability to multi-task
  • Must be a creative problem solver and have the ability to follow directions
  • A portfolio outlining print and web work preferred

ADDITIONAL INFORMATION / REMINDERS

  • Full-time internships require availability for 35 – 40 hours per week
  • Part-time internships require a minimum of 20 hours per week
  • Academic course credit is a REQUIREMENT of the program. This is not a negotiable aspect of the program. Documentation from your educational institution is required prior to the internship beginning.
  • Interns must have a cumulative GPA of at least 2.7 – this is non-negotiable

Note: When you apply for this job online, you will be required to answer the following questions:

  1. Please indicate your availability as it relates to an internship in the Summer 2012: Full-time; Part-time; Both
  2. Please list your FIRST choice for this internship by DEPARTMENT name.
  3. Please list your SECOND choice for this internship by DEPARTMENT name.
  4. Yes/No: I am eligible to receive course credit for a Summer 2012 internship.
  5. Yes/No: I currently have a cumulative GPA of at least 2.7 (without rounding).
  6. Yes/No: I have interviewed previously (via phone or in person) for an internship with the Hawks / Philips Arena.
  7. Yes/No: I have/will have/will locate local housing available in or near Atlanta.
  8. Yes/No: I will be a college junior, senior or graduate level student in the Summer 2012 semester

Apply for this position