Ticket Sales Associate – Seattle Storm (Seattle, WA)

Overall Objectives

Generate revenue and assist with achieving overall ticket sales and attendance goals of the Seattle Storm by selling full season tickets, multiple-game packages, and group nights.

Essential Duties and Responsibilities

  • Generate new business revenue selling new full season tickets, multiple-game packages, and groups.
  • Participate in phone call campaigns that require phone and cold calling skills.
  • Meet weekly productivity requirements for out-bound call volume and outside appointments.
  • Build and maintain relationships which result in trial, purchase and repeat business.
  • Deliver excellent customer service.
  • Participate in game night sales and service opportunities including hosting customers and prospects, making in-seat visits, and staffing the Fan Information Booth.
  • Attend team and community events for the purpose of making new connections and maximizing sales opportunities.
  • Participate in ongoing sales and service training and other professional development opportunities.
  • Influence and motivate peers to meet personal and team objectives.

Qualifications and Requirements

  • Must be able to start on February 2, 2012 and stay through September 21, 2012.
  • Must be present for comprehensive training February 2-3.
  • Strong communication and interpersonal skills – especially over the phone and via e-mail
  • Strong computer skills – understanding of CRM or database management is preferred
  • Possess creative, strategic, and quantitative skills sets.
  • Able to work evenings and weekends.
  • Show initiative and be a self-starter
  • Meet and exceed weekly and monthly ticket sales goals

This is part-time, seasonal, position reporting to Senior Account Executive. (Start date: 2/2/12, End date: 9/21/12)

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